Processing Time of orders
Our processing time Depends on your order and our work load.
Sample orders (20locs short lengths) : Up to 7 days
Micro locs and Normal sized extensions : Up to 12weeks
Ready to ship items : 2 working days
Please note that if you have a special order or further questions , you can contact us via email(firstname.lastname@example.org) or Instagram(@locs_afrique_gh). We will be happy to assist
We do NOT allow canceling orders once they have been placed in our system.
Returns and Refund Policy
Returns are accepted. Customers will take full responsibility in any shipping fees involved. Do NOT use the product before returning, the package should be sent in the same condition as delivered. Returns should be done within 7 days after delivery. Returns are done through DHL Express only. A refund will be sent as soon as the returned product is received and inspected by our staff to make sure it hasn’t been used or damaged in anyway. Refunds can take up to 10 working days to process. The refund will be made EXCLUDING shipping fees.